FAQ
What are microgreens, and how are they different from regular vegetables?
Microgreens are young vegetable greens that are rich in nutrients and flavour. Unlike regular vegetables, they are harvested just after the first leaves have developed, offering a concentrated source of vitamins and minerals.
How do I store my microgreens to keep them fresh?
Store your microgreens in the refrigerator, ideally in their original packaging or a breathable container. They're best consumed within a week of delivery for maximum freshness and nutritional value.
Can I request a custom mix of microgreens in my order?
Yes, we aim to cater to our customers' preferences. Please contact us directly to discuss custom orders, and we'll do our best to accommodate your request.
Which areas do you deliver to?
We currently deliver within a specific radius around Amsterdam. Please visit our "Delivery Information" page for a detailed map of our delivery areas.
What are your delivery times and fees?
Delivery times vary by area, but we typically deliver within 2-3 business days. Delivery fees are calculated based on your location, with free delivery for orders above a certain amount. For detailed information, check our "Delivery Information" page.
Can I change my delivery address after placing an order?
If you need to change your delivery address, please contact us as soon as possible. Changes are usually possible within a few hours of order placement.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via email. This link will provide you with real-time updates on your delivery status.
What should I do if my order arrives damaged or incomplete?
If your order does not arrive in perfect condition, please take photos of the product and packaging, and contact us within 24 hours of receipt. We are committed to ensuring your satisfaction and will address any issues promptly.
Do you offer refunds or exchanges?
Your satisfaction is our top priority. If you're not satisfied with your purchase, please contact us within48 hours of receiving your order to discuss a refund or exchange. Certain conditions apply, detailed on our Returns Policy page.
Still Have Questions?
Don't hesitate to contact us!